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Bank Holiday Closure
Unlike the earlier Bank Holidays in April and May, GP practices will not be open on 25 May, however there is still a wide range of NHS services available over the May Bank Holiday weekend. Find out what is available locally at https://bit.ly/CPCCGMayBankHoliday
If you think you have symptoms of Coronavirus visit www.111.nhs.uk/covid-19. Do not go to a GP, pharmacy or hospital.
If you are unable to manage your Coronavirus symptoms, have been instructed to do so or do not have access to the internet, then please call NHS 111.
Testing is also now available to any member of the public (over the age of 5) with symptoms by visiting nhs.uk/coronavirus
Appointment System
George Clare Surgery has ceased all access to the surgery unless you have a prebooked confirmed appointment.
A member of the team will be available at the front entrance to allow access to the building if appropriate. We ask all patients to wear a face covering when attending the surgery for an appointment, where this is not possible one will be provided.
Patients must attend appointments on their own unless it is a child then they may have one carer with them.
For prescriptions;
- Medication queries will be only be taken over the phone between the hours of 10:00- 12:30 & 14:30 - 16:00. Do not attend the practice.
Prescription collections can only be done so between the hours of 10:00am - 11.00am and 16:30 - 17:30 only
Due to high demand for prescriptions, please allow 7 days working days for processing.
For suspected urine infections, please donot bring a water sample, please ring the surgery at 08:30am and request a telephone call from a clinician.
The telephones are exceptionally busy at present in all departments and would ask you that you are patient if you are struggling to get through.
If you have any queries related to COVID-19 or symptoms, please visit http://111.nhs.uk/covid-19
We have implemented the above to ensure the health and wellbeing of both our staff and patients and to ensure safe running of the practice.
Thank you for your continued support
The George Clare Surgery Team
Opening Times
Patient Participation Group
Are you interested in joining the George Clare Surgery Patient Participation Group?
The PPG aims to provide a communication link between the patients and the surgery, a forum for constructive communication helping to inform the surgery when making decisions on healthcare services, to help inform patients on why these decisions have been made, and to assist in providing health promotion and education.
All patients are encouraged to join our PPG, if you are interested then please contact us on 01354 695888, or email us on georgeclaresurgery.ppg@gmail.com
Chair: Julie Pope
Feedback
The team at George Clare Surgery are always looking at ways to improve, and your feedback can be a great oportunity for us to learn.
Did you have a good experience with one of our members of staff?
Has one of our clinics provided you good information and support?
Do you have any suggestions on how we can improve?
Is the website user friendly, or could we make changes to it?
How have you found our Facebook page, is the information useful?
Please let us know by completing the feedback form on the left!
Access and Facilities
- There are reserved spaces for the disabled in our car park. Wheelchair access is available at the main entrance to the building.
- If attending the surgery unaccompanied, you can get help with the front door by ringing the doorbell, which is located near the front door letter-box.
- A toilet for the disabled is located adjacent to the main entrance porch.
- Patients who experience difficulty with hearing may request the use of our Portable hearing loop. In order to use this, you will need a hearing aid with a T-switch. Please ask when attending for your appointment.
- Baby chaning facilities can be found within the toilet block adjacent to reception and the main entrance porch.
