News

Guide to Independent Living

The Cambridgeshire Guide to Independent Living contains a host of useful information about staying independent, safe and well in Cambridgeshire as well as listings of all care homes, nursing homes and home care providers in the wider area.

 https://www.carechoices.co.uk/publication/cambridgeshire-guide-to-independent-living/

NEW Dispensary Email and Telephone opening hours

We are pleased to announce that our Dispensary Team are now contactable via email for all routine enquiries. Please note this email address is not for ordering of routine medication and you will be advised this if any requests are received.

CAPCCG.georgeclaresurgerydispensary@nhs.net

 
We hope that this will help ease the pressure on our telephone lines and also ease the pressure on the volume of calls our dispensary are receiving.
Please be aware that this is for routine enquiries only and your response may take up to 2 working days. If your enquiry is urgent, please contact the Dispensary Team during our new telephone hours of:
 
09:00 - 10:00
15:30 - 16:30
 
 

Find my NHS number

Did you know you can find out your NHS number online?

Visit: https://www.nhs.uk/nhs-services/online-services/find-nhs-number/ to receive an instant text message with your NHS number on.

If you have no mobile number recorded with us then you will have the option to receive your number in the post.

Healthy You!

Now (during a flu pandemic) more than ever is an important time to lose weight and keep healthy.

Commissioned and funded by Cambridgeshire County Council and Peterborough City Council, Healthy You provides free weight management support to residents across Cambridgeshire and Peterborough. Healthy You offer a choice of programmes to patients who wish to lose weight and you could be eligible for a 12 week referral to any of the options listed below if you are aged over 16 with a Body Mass Index above 25.

Option 1 – Referral to Healthy You Weight Management groups

Option 2 - Referral to Slimming World

Option 3 – Referral to Wellness that Works (formerly Weight Watchers)

To be eligible for a Slimming World or Wellness that Works referral you cannot have been a paying member of either program in the 12 weeks prior to the point of referral.

If you have the motivation to learn how to lose weight and maintain a healthier weight you can self-refer by calling Healthy you on 0333 005 0093, text Healthyu to 60777 or visit the website at www.healthyyou.org.uk

Mental Health Services

All mental health services currently remain open, however due to capacity available whilst dealing with the challenges of the pandemic, there may be delays to planned, non-urgent appointments and referrals. Support available includes:

  • For wellbeing support patients can contact the Lifeline Helpline 11am-11pm on 0808 808 2121.
  • Please continue to call PCMH staff for advice and support around the management of mental health in primary care. 
  • Patients can self-refer to the Psychological Wellbeing Service if they require therapy here
  • Crisis services are running as normal, and patients can contact the First Response Service by calling 111 and selecting option 2 (in Wisbech call 111, select option 1 and ask to be put through to FRS).
  • For details of other support available within the community please visit www.keep-your-head.com

Updated 26/01/21

Medication Delivery Services

We have been made aware that many patients are having problems with medication deliveries when the prescriptions are requested to be sent to some online pharmacy services.  Some pharmacies are not able to send out prescriptions that contain medications that are controlled drugs, including some pain killers and sleeping tablets.  We have also been advised that patients are having to wait up to 2 weeks for their medication deliveries and are having great difficulty getting any assistance from the online pharmacy customer service agents.

Once the prescriptions are issued by our clinicians or dispensary team and are signed off electronically, the provision of the medication ceases to be our responsibility.  Unfortunately we do not have dedicated contact details for these companies, and they frequently do not reply to our calls or emails.   If you are having problems with your online supplier we would strongly suggest looking for an alternative or utilising the local pharmacies.   Our dispensary team are exceedingly busy and receiving numerous calls daily concerning non-receipt of medications adds to that toll, which results in further delays.

 

Added 18/12/20

NHS Friends and Family

FREE Online fitness classes!

Mencap are offering free online exercise classes every Tuesday and Thursday at 11am via Zoom

To find out more and to join, follow the link below

https://www.mencap.org.uk/about-us/our-projects/mencap-sport/join-our-online-fitness-classes?utm_campaign=1520838_Online%20accessible%20activities%20280820&utm_medium=email&utm_source=dotmailer&dm_i=4P14,WLHI,2UYAVY,40XP0,1

 

Flu Vaccination Eligibility Criteria

People aged 65 years or over (including those becoming age 65 years by 31 March 2021)

Those aged from six months to less than 65 years of age, in a clinical risk group such as those with:

 

  • Chronic (long-term) respiratory disease, such as severe asthma, chronic obstructive pulmonary disease (COPD) or bronchitis
  • Chronic heart disease, such as heart failure
  • Chronic kidney disease at stage three, four or five
  • Chronic liver disease
  • Chronic neurological disease, such as Parkinson’s disease or motor neurone disease,
  • Learning disability
  • Diabetes
  • Splenic dysfunction or asplenia
  • A weakened immune system due to disease (such as HIV/AIDS) or treatment (such as cancer treatment)
  • Morbidly obese (defined as BMI of 40 and above)
  • All pregnant women (including those women who become pregnant during the flu season)
  • Household contacts of those on the NHS Shielded Patient List, or of immunocompromised individuals, specifically individuals who expect to share living accommodation with a shielded patient on most days over the winter and therefore for whom continuing close contact is unavoidable
  • Those who are in receipt of a carer’s allowance, or who are the main carer of an older or disabled person whose welfare may be at risk if the carer falls ill

  • Health and social care staff, employed by a registered residential care/nursing home or registered domiciliary care provider, who are directly involved in the care of vulnerable patients/clients who are at increased risk from exposure to influenza.

  • People living in long-stay residential care homes or other long-stay care facilities where rapid spread is likely to follow introduction of infection and cause high morbidity and mortality. This does not include, for instance, prisons, young offender institutions, university halls of residence, or boarding schools (except where children are of primary school age or secondary school Year 7).

 

  • Health and care staff, employed by a voluntary managed hospice provider, who are directly involved in the care of vulnerable patients/clients who are at increased risk from exposure to influenza.
  • Health and social care workers employed through Direct Payments (personal budgets) and/or Personal Health Budgets, such as Personal Assistants, to deliver domiciliary care to patients and service users.

Avoid Valved Masks

Valved Masks are not fluid resistant and therefore do not offer adequate protection against COVID-19, please see the link to the guidance below point 10.0 for more information.

Patients attending the surgery for an appointment wearing valves masks will be asked to wear an fluid resistant FFP2 mask on top of their own mask so we can ensure the safety of our staff.

https://ww.gov.uk/government/publications/wuhan-novel-coronavirus-infection-prevention-and-control/covid-19-personal-protective-equipment-ppe#section-10

Lasting Power of Attorney

A lasting power of attorney (LPA) is a legal document that lets you appoint one or more people to help you make decisions or to make decisions on your behalf.

This gives you more control over what happens to you if you have an accident or an illness and cannot make your own decisions (you ‘lack mental capacity’).

You must be 18 or over and have mental capacity (the ability to make your own decisions) when you make your LPA.

You do not need to live in the UK or be a British citizen.

Please visit https://www.gov.uk/power-of-attorney to find out more

Midwife Referrals

Have you recently discovered you are pregnant?

Did you know you can now self refer to the midwife indtead of coming to the the surgery to ask us to do this for you? Please ensure you have read the 'Your Choices' leaflet on the website before submitting your referral so you are aware of the options available to you such as:

  • Where to give birth.
  • Which hospital you can receive your care from.
  • What support and education is avavilable.

To read the leaflet, find out more information and refer yourself please visit https://www.nwangliaft.nhs.uk/maternity/im-pregnant/

Happy Birthday!

 
We have been working hard in the past few months to try and streamline our recall system so anyone with a Long Term Condition (LTC) will be invited to come in for their monitoring on their birthday month!
 
Not only will this hopefully mean less trips to the surgery for you our patients, it will also save clinicians time and help us deal with the back log of patients who had their appointments cancelled at the peak of the COVID-19 pandemic.
 
Recalling patients for the monitoring of their LTCs is a mammoth task and many surgeries have adopted this system as it helps patients remember to book in for their monitoring themselves which in turns helps support the surgery as on average we will be contacting 400 people per month.
 
How does it work?
 
We have synchronised all of your LTCs and added a recall on your birthday month which also allows ourclinical and non-clinical teams understand which appointments and monitoring needs you require.  In creating 4 categories in which you may fall in to  we can determine how many visits to the surgery you have and which type of clinician you will be required to see. Obviously the more LTCs you have been diagnosed with then unfortunately the more trips you may have to have.
 
We will send you a reminder a maximum of three times, after which we will not try any more until the following year.
 
How will you contact me?
 
We will send out reminders to you during your birthday month asking you to book in for your monitoring, this could be in the form of a text message, letter or phone call. Please make sure you that you have updated your details and given us consent to receiving text messages.
 
What if my birthday has passed this year or I've had a recent blood test?
 
We will begin by calling patients who had a birthday during April, May or June and inviting them to make an appointment if they have not already had a blood test. As it will take time for the new way of working to fall in to place you may have a blood test within the normal 12 month period, or slightly outside a 12 month period.
 
Results and Reviews
 
Many patients require follow up appointments with our Diabetic team, CHD nurse, Respiratory team or GP/ANP, at present all of these reviews are being done over the phone or via video consultation unless there is a real need for a face-to-face appointment.
 
Reviews usually involve blood pressure and weight checks, we will try and complete these when you attend for blood tests but we would encourage you to monitor your weight and blood pressure at home prior to your appointment and either bring the results with you or submit them via the surgery website. Please contact us if you have any concerns surrounding your home monitoring results.
 
We are keeping a record of our Diabetic patients who need a foot check and we will be contacting you to arrange an appointment when we are advised it is safe to do so. We urge you to contact us if you have any concerns regarding your foot health.
 
Respiratory Conditions
 
Monitoring of Asthma and COPD requires Peak Flow or Spirometry testing, these are both aerosol generating proceedures and are not currently being undertaken. We are keeping a record of the patients affected by this and will be in touch when it is safe to resume these tests.
 
Finally
 
Please be reassured that we understand the importance of your LTC and if you haveny any concern or should the GP/ANP wish you to have a blood test to monitor your condition we will book you in regardless of your birthday month. Where some monitoring is required more frequently we will invite you to make an appointment as appropriate.
 

Planning to Travel?

If you are planning to travel, make sure you remain safe and plan ahead to ensure you get the necessary vaccinations!

MASTA Clinic is now available to offer advice and vaccines for your long awaiting get away.

Visit their website for more information https://www.masta-travel-health.com/

Call them on 0330 100 4200

Email them at Enquiries@masta.org.

A guide to Test and Trace in Cambridgeshire and Peterborough

Want to understand Test and Trace a little more? Check out this handy information guide.

PCC CCC 3109 test and trace in Cambridgeshire and Peterborough - final v....pdf

General Practice Transparency Notice for GPES Data for Pandemic Planning and Research (COVID-19)

 

This practice is supporting vital coronavirus (COVID-19) planning and research by sharing your data with NHS Digital.

To find out more about what information we are sharing to support COVID-19, why we share it, and how to opt out of data sharing please click in the document below.

 12/05/20

General Practice Transparency Notice for GPES Data for Pandemic Planning and Research (COVID-19).pdf

COVID-19

 

If you or a household member have either:

  • a high temperature – you feel hot to touch on your chest or back
  • a new, continuous cough – this means you've started coughing repeatedly
  • a loss of/change in tastse/smell

Do not go to a GP surgery, pharmacy or hospital.

You do not need to contact 111 to tell them you're staying at home.

 

Living alone

If you live alone and you have symptoms of coronavirus illness (COVID-19), however mild, stay at home for 7 days from when your symptoms started.

Other household members

If you live with others and you or one of them have symptoms of coronavirus, then all household members must stay at home and not leave the house for 14 days. The 14-day period starts from the day when the first person in the house became ill.


For anyone in the household who starts displaying symptoms, they need to stay at home for 7 days from when the symptoms appeared, regardless of what day they are on in the original 14 day isolation period.

For all the information on COVD-19 guidance click here: https://www.gov.uk/coronavirus

HGV License renewal

Temporary change applies to drivers whose licences are due to expire or have expired since 1 January 2020.

Because of coronavirus (COVID-19), you currently do not need to provide a medical report (form D4) to apply to renew your licence.

If your application is successful, you’ll get a 1 year licence. Click here for more information

Electronic Prescription Service (EPS)

We are upgrading to the next phase of the Electronic Prescription Service (EPS) which will mean that almost all our prescriptions will be processed electronically from 18/03/2020

Electronic prescriptions help save the NHS money.

You will receive your prescriptions in the same way as you do now.

About EPS

EPS allows prescribers to send prescriptions electronically to a dispenser (such as a pharmacy) of the patient's choice. This makes the prescribing and dispensing process more efficient and convenient for patients and staff.

The benefits

The benefits of EPS are that:

  • prescribers can process prescriptions more efficiently and spend less time dealing with prescription queries
  • dispensers can reduce use of paper, have improved stock control, and provide a more efficient service to patients
  • patients can collect repeat prescriptions from a pharmacy without visiting their GP, and won't have a paper prescription to lose

To find out more click here

NHS Health Checks

Get your ‘midlife MOT’ with a free NHS Health Check

NHS Health Checks are now being provided across Cambridgeshire as part of a national screening programme. The programme aims to give people a once-over as they move into their middle years, helping spot signs early and providing peace of mind. It lets you take control of your health, and enjoy life for longer.

Give us a call to sign up!

What do NHS Health Checks protect against?

NHS Health Checks detect a range of different vascular and circulatory conditions. This includes Dementia, Heart Disease, High Blood Pressure, Strokes, Diabetes and Kidney Disease. Catching symptoms for these issues early will help healthcare professionals to offer treatment and suggest lifestyle changes, and can prevent more serious problems in the long-term.

Who is eligible for NHS Health Checks?

NHS Health Checks are available for anyone who’s aged between 40 and 74 and isn’t already in touch with their GP about a pre-existing condition. A ‘midlife MOT’ like this can help you to live a longer and healthier life.

What does it involve?

The NHS Health Check is very straightforward, and it will only take 20-30 minutes.

It’s based on simple questions about age, lifestyle and family history, along with standard measurements of height, weight, urine content and glucose and cholesterol levels.

What happens afterwards?

A healthcare professional will discuss the results with you in detail afterwards. You’ll be given a full personalised report. This will provide resources and support to help with staying healthy and keeping up good habits, including information about the local support services.

Doctorlink

 

We have been looking at how we can improve access to Practice services; DoctorLink is our new online service where you can access advice and appointments on line. following an assessment you will directed to the right treatment, whether emergency care, your GP, nurse or self-care.

Use online or via the app (available to download from the App Store & Google Play store)

Click here to view our appointments page  to find out more!

 

 

MED3

Requests for certification of absence falls in to the following five catagories:

1. Personally affected so isolating for seven days

2. Personally affected and remaining unwell for over seven days

3. Household contact affected so isolating for fourteen days as per government advice

4. At risk group so following government advice

5. Those in full time education.

1. Personally affected so isolating for seven days

Patients can and should self-certify for the first seven days as normal if they are unfit to work.

They do not need to contact their GP.

2. Personally affected and remaining unwell for over seven days

If they remain unwell and unfit to work after seven days the current advice is to visit www.111.nhs.uk where there is an online self-assessment tool; the patient may be invited to call 111 and given further advice and a MED3 certificate emailed to them.

They do not need to contact their GP.

3. Household contact affected so isolating for fourteen days as per government advice

4. At risk group so following government advice

GPs cannot and are not the gatekeeper of the statutory sick pay system. Employers are responsible for putting in place arrangements for home/remote working where this is possible. Where it is not, the employee may self-certify and return to work following the relevant absence which their employer may authorise as per government advice. Where they do become unwell during or after this time, point 1 and 2 applies.

They do not need to contact their GP.

5. Those in full time education.

There is no NHS requirement to issue certification to schools or colleges to confirm absence. These organisations must work with parents and students to ensure that any absence is appropriately recorded, obviating the need for a ‘doctor’s note’.

They do not need to contact their GP

Covid Med 3 Guidance 170320.pdf

🦻Hearing Aid Maintenance Centre

Chatteris Library

2 Furrowfields Road
Chatteris
PE16 6DY

2nd Friday of every month from 12th March 2021- by appointment only

To book an appointment please call 01223 416141 or email enquiries@cambridgeshirehearinghelp.org.uk