New Patients

How do I register as a new patient?

 

Please attend the surgery and collect registration forms

 

Patients wishing to register with a GP and who live in our practice area will be asked to complete a registration form and a new patient questionnaire for each family member with details of full name, date of birth, new address, previous home address and previous doctors name and address. When completing the registration form please include your NHS number (this can be found on your medical card - if you have one).

Where possible Proof of ID is required for all patients registering aged 16 and over.  Acceptable forms of ID are Photo driving licence, Passport, Visa,  European personal identity card, bank statement or utility bill. We have a household registration policy where we endeavour to register all household members with the same doctor e.g. students returning home from university etc.

If you are not normally resident in the UK or have not been registered with an NHS doctor before or do not have either your NHS card or a NHS number we may require some proof of identity and your eligibility to receive NHS care.

All patients aged between 40 - 74 years will be offered a free NHS health check.

Practice Area

The practice catchment area covers the town of Chatteris and the surrounding villages of Benwick, Doddington, Manea, Mepal, Ramsey (defined area) Ramsey Forty Foot, Somersham, Stonea, Sutton, Warboys (defined area), Wardy Hill, Wimblington and Witcham.

The practice accepts some new patients from Ramsey and Warboys - please check that we will cover your new address before registering.

Moving Out of our Practice Area

For patients who move from our Practice Area, it is considered more clinically appropriate and practical for your healthcare needs if you register with a GP practice nearer to your home that can provide home visits or urgent appointments more convenient for you.

We therefore advise you to register with a practice in your new locality as soon as you are able to. 

Choice of Doctor

We operate an open access policy whereby any patient can request to see a doctor of their choice.  Each patient is registered with a named doctor and, where possible, a patient should see that doctor in order to provide continuity of care. If for any reason a doctor is absent, patients will be seen by another doctor.  

From 1st April 2015 all practices are required to allocate a named, accountable GP to all patients (including children).  The named GP will be responsible for the overall care of the patient.

Patients will still be able to arrange appointments with a doctor of their choosing.

Temporary Patient Registrations

If you are ill while away from home or if you are not registered with a doctor but need to see one you can receive emergency treatment from the local GP practice for 14 days. After 14 days you will need to register as a temporary or permanent patient.

You can be registered as a temporary patient for up to three months. This will allow you to be on the local practice list and still remain a patient of your permanent GP. After three months you will have to re-register as a temporary patient or permanently register with that practice.

To register as a temporary patient simply contact the local practice you wish to use. Practices do not have to accept you as a temporary patient although they do have an obligation to offer emergency treatment. You cannot register as a temporary patient at a practice in the town or area where you are already registered.

Non-English Speakers

These fact sheets have been written to explain the role of UK health services, the National Health Service (NHS), to newly-arrived individuals seeking asylum. They cover issues such as the role of GPs, their function as gatekeepers to the health services, how to register and how to access emergency services.

Special care has been taken to ensure that information is given in clear language, and the content and style has been tested with user groups.

Open the leaflets in one of the following languages:

Access & Facilities

  • There are reserved spaces for the disabled in our car park.
  • Wheelchair access is available at the main entrance to the building. 
  • A toilet for the disabled is located adjacent to the main entrance porch.
  • Patients who experience difficulty with hearing may request the use of our Portable hearing loop. In order to use this, you will need a hearing aid with a T-switch. Please ask when attending for your appointment.
  • Baby changing facilities can be found within the toilet block adjacent to reception and the main entrance porch.