Complaints and Comments
We make every effort to give the best service possible to everyone who attends our practice.
However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.
To pursue a complaint please complete this form and the practice manager will deal with your concerns appropriately.
Please complete the form within the Complaints and Comments Leaflet OR complete then form to the right to submit your complaint.
if you are submitting a complaint on behalf of someone else then please complete the third party complaint consent form.
Please email your complaint to CAPCCG.firstname.lastname@example.org or bring directly to the surgery.
Your comments and suggestions are important to us, please complete the form on the left to send them to us.
Please note : only use this form for comments about the practice and suggestions as to how we can improve our service to you.
Medical matters and official complaints cannot be dealt with via this form. If you have a query regarding a medical matter please telephone reception to make an appointment to see the appropriate person.