Prescriptions

Repeat Prescriptions

Online repeat prescription ordering via our clinical system.  To access this facility please call us to obtain a log-in and password details. Once you have registered for the online service (at the surgery) you will need to wait 48 hours for this registration to take effect.

You CANNOT do it on behalf of someone else unless you have their written permission or the person is under the age of 16.

Use the link at top of this page to access the online system.

Requests can also be dropped into the prescription box or sent via the post with a self addressed envelope.

Please note we do not accept telephone or e-mail requests for repeat prescriptions, except in exceptional circumstances.

It’s important that you only order medication that you need, report to your GP and pharmacist that you are not taking some of your medication or not as compliant as you should be. Not taking medicines that are prescribed for you costs the NHS and taxpayers a lot of money, so please help to reduce unnecessary waste.

 

drugs

Prescription Collections

Please attend reception and go to the Dispensary Prescription collections desk between the hours of:

Mon - Fri 9am - 6.00pm 

Thursdays until 7pm

telephone

Need to speak to our Prescription Team?

The Dispensing Team are available to take your calls from 08.30am through until 6pm weekdays.

 

Alterinately you can email non urgent queries to

 CAPICB.georgeclaresurgerydispensary@nhs.net

PLEASE NOTE: This email address is not for ordering of routine medication and you will be advised of this if any requests are received.

Picture of tablets in a dosset box

Prescribing Policies

Secondary Care medication changes

Currently many appointments with our local hospitals are conducted over the phone, some of these may result in changes to current or the addition of new medication. 

We ask that our patients are aware these changes will not happen instantly. The surgery will need to await correspondence from the hospital (for both routine and urgent amendmants) before any change to/ or the addition of medications are made, and this can take several weeks. 
 
We suggest that if you attend a hospital appointment and you are given the option to collect a prescription from the hospital pharmacy whilst you are there, that you choose to do so.  This will result in changes to your treatment being started more promptly than waiting for your GP to receive your clinic letter.
 
Whilst we know waiting for correspondence from the hospital can be frustrating it is essential in allowing us to prescribe safely under the guidance of our secondary care colleagues and ultimately will result in better care to you, our patients.

NHS App

Download now!

  • order repeat prescriptions
  • view your GP medical record
  • book and cancel appointments at your GP surgery
  • register for organ donation and change your donation preferences
  • use the symptoms checker, including an A to Z of conditions and treatment advice from the NHS website
  • access 111 Online, for advice on self-care and whether urgent help is needed

Download from the App Store here or Play Store here

Click here for further information

Medication Reviews

Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip.

Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.